Managed Services

From acquisition and retention marketing to responsible gaming and payments management, we provide support to your executive teams, ensuring smooth, transparent, and compliant operations.

Just like our products, our Managed Services solution has been designed in a modular fashion: we can help you with everything or just one specific area.

Managed Services Overview

We provide a flexible structure that enables iGaming operators to finely tune the balance of their operational
capacity to meet with their business objectives, providing support across:

  • Marketing Management  Marketing Management 
  • Affiliate Management Affiliate Management
  • CRM Managed Services CRM Managed Services
  • VIP Management VIP Management
  • Product Management Product Management
  • Payments and Fraud Payments and Fraud
  • Bonus Abuse Monitoring Bonus Abuse Monitoring
  • Responsible Gambling Responsible Gambling
  • Customer Services Customer Services

Whether you are looking for a partner to carry out your existing acquisition strategy or want us to drive that strategy for you, by combining your brand vision with our understanding of the industry and of digital marketing best practices our team will be able to best utilize the budget you have dedicated to this project.

Be it is through affiliate marketing, display advertising, paid search, social media or content marketing, our intimate understanding of the platform allows us to optimize performance throughout the acquisition funnel so that we deliver you traffic at the optimal price.

For all channels we provide detailed reporting and frequent updates on campaign progress, improvements, and expansion.

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Your players are your most valued asset. It’s one thing getting them in the door but keeping them coming back is even more important.

From onboarding to reactivation, EveryMatrix CRM Managed Services combines cutting edge technology and industry best practices to ensure that your player groups are being offered the right games, the right bets and the right bonuses at the right times to maximize any opportunities your brand presents for the player’s enjoyment.

With you always having control over costs, we will plan, source, and execute engaging experiences for your VIP players, from special events to tailored promotions that target value and favorably priced game options.

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Through your EveryMatrix casino and sports solutions you and your players have access to thousands of games and hundreds of thousands of betting markets. Furthermore, the front end gives you many variations for userflows for everything from registration to payments which ultimately have a massive impact on both conversion and retention rates.

The range of services we provide is a comprehensive outsourced option for the running of your online casino and sportsbook from day-to-day product management to payments and fraud, bonus abuse monitoring, and customer support.

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Responsible Gaming

We take responsible gambling very seriously, not only as a social issue but from a business perspective it is important that your players enjoy their gaming, within their means so that they can come back every month to interact responsibly with your brand.

EveryMatrix’s product range allows your brand to offer the necessary responsible gambling measures and a team with the requisite experience in Responsible Gaming to fulfill your licensing obligations and social commitments.

Responsible Gaming