iGaming managed services
for operators
Why EveryMatrix?
Our proven track record of delivering outstanding results for our
customers year-on-year means we are a partner you can trust.
Marketing management
As your marketing partner, we strive to target value for you with:
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Specialist full funnel marketing strategies, tailored to your brand and objectives -
Bespoke marketing strategies to maximise opportunities for your brand and your players
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Real-time updates, detailed reporting, analysis & campaign optimisation
Affiliate management
We take the stress and headcount out of the process by:
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Developing and executing your affiliate market strategy
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Negotiating best prices and positions and maximising profitable opportunities
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Managing relationships with affiliates that generate the most traffic
Just like our products, our Managed Services
solutions are modular to help you with all or
any specific requirements you may have
CRM managed services
CRM Campaign creation, onboarding, retention, reactivation
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Granular segmentation, continuously updated to reflect player behaviours and trends -
Tailored promotions and experiences to maximise opportunities
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Cost Control: our CRM team target value from your player groups, bonusing only where necessary and promoting favourably priced game options
VIP management
Tailored promotions ensuring your most valuable players remain loyal to your brand
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Curated offers, prizes and tournaments delivered through preferred channels with a personal touch
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VIP Managers assigned on a combination of language, personality type and product specialisation
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VIP budgets pre-agreed on monthly or quarterly basis
Casino & sports product management
Fully trained teams on hand 24/7 to manage your offering
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Casino games configuration & lobby optimisation
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Configuring optimal localised market strategies for sports bettors
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Internal promotion of features for CRM & event content creation
Payments management & fraud
Complete risk assessment analysis for rapid payment processing
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Experienced staff, available seven days a week
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Rapid KYC processes that significantly reduce risk
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Fully dedicated to detecting and eliminating fraud and chargebacks
UX & product management
Product enhancement using EveryMatrix solutions & features
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Full front-end design, development and execution
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Ongoing review to minimise player friction points
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Your Product Manager will achieve marginal gains in your site's performance
Safer gambling
Must-have in today's regulated global environment ensuring player safety
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Instant identification of early indicators of problem gambling
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Full suite of safer gambling tools available at your fingertips
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Automated and manual interventions throughout the player journey
Customer support
Multilingual team available 24/7
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Experienced team members trained in best practice customer service support
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Live chat led approach preferred by players
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Cost effective solutions for multi jurisdictions
Ready to start a conversation?
Discover how our iGaming Managed Services will help you deliver outstanding and measurable results to your customers.
Talk to an expert
Daniel Clark
Group Commercial Director
Richardt Funch
Global Commercial Director
Ivan Rozić
Global Commercial Director
Sam Hill
Global Sales Director
Nikolina Gabelica
Managing Director Lottery
Mark Schmidt
Managing Director Africa
Matt Cowan
Commercial Director Africa
Matias Montero
Managing Director LatAm