Player Account Management

Operators using GamMatrix enjoy a complete overview of player activities, transactions, balance, and all the necessary tools to build a loyal customer base.

Player Journey Overview

  • Player acquisition tracking

    Fully integrated with PartnerMatrix Affiliate System and tracks multiple other iGaming affiliate platforms

    01.
  • Safe registration and authentication

    Via Quick Registration or Enhanced Verifications, identity, and age verification, 2-step authentication

    02.
  • Full Player profile management

    Comprehensive overview of data and activity, from contact details to balances, status, roles, transactions, bonuses, responsible gaming, login history, and more

    03.
  • Enjoy Responsible Gaming

    Possibility to both operators and players to set financial and time limits fully configurable depending on market requirements

    04.
  • Flexible legislation engine

    Ensures high scalability across multiple jurisdictions with automated player details verification and self-exclusion available at platform or national level

    05.
  • Monitor deposits and withdrawals

    Track all transactions which affect the player’s wallet via MoneyMatrix Hosted Cashier solution or 3rd party cashier systems

    06.
  • KYC and fraud prevention

    Protection against identity theft, account takeover and other abuses while decreasing operational costs through automation and real-time checks

    07.
  • Best player marketing services

    Access to BonusEngine and the best player marketing services in the industry via various engagement platform integrations

    08.

Superb acquisition and retention via BonusEngine

GamMatrix offers access to BonusEngine, the single point for managing player acquisition, retention, reactivation and engagement, across all your brands and verticals.

BonusEngine reduces your operational load, decreases the risks for your online casino, and creates a seamless experience for your players. Through a rich set of configurations, you can fully control which players to target, when to target, exactly what bets are covered, and their contribution by any bonus, while strictly and swiftly managing and reporting on your cost.

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Superb acquisition and retention via BonusEngine

Responsible gaming and compliance functionalities

The Responsible gaming and legislation engine ensure compliance and high scalability across multiple jurisdictions. Our technology can be effectively and swiftly adapted to meet specific regulatory requirements.

  • Players can manage their own budget for playing online.
  • Players can restrict their activity by setting limits on transactions and time.
  • Players can control their own daily, weekly, or monthly limits (within system’s set limits).
  • Player is treated as a single entity from a compliance point of view across multiple domains.
  • Integrated with national self-exclusion systems where available (ROFUS, GAMSTOP, NARIS, SPELPAUS, OASIS).
  • Registrations and login flows are supporting multiple license specific requirements
Responsible gaming and compliance functionalities

Fraud detection and prevention tools

Via Iovation integration, GamMatrix offers top fraud prevention and multi-factor authentication that help you protect against fraudulent activity

  • Credit Card fraud
  • Identity Theft
  • Account Takeover
  • License protection
  • Bonus abuser’s identification
  • Affiliate abusers
Fraud detection and prevention tools

Ready to Start a Conversation?

If you are in the market looking for a compliant, flexible and scalable platform solution to help you build a loyal customer base and effectively manage your operations, reach out today and request a demo.

Everything is possible.
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