Drive better insights into
customer behaviour

Operators using the EveryMatrix platform enjoy a complete
overview of player activities, transactions, balance, wallet
operations, and all the tools to build a loyal customer base.

Unified control over players,
wallets, users, and compliant operations

Manage the full<br> player lifecycle 

Manage the full
player lifecycle 

Be in control and fully aware of every component that defines the player lifecycle. 

End-to-end <br>customer insight 

End-to-end
customer insight 

Support your day-to-day operations and business intelligence via real-time reporting, segmentation, and API solutions.

Complete operational <br>transparency 

Complete operational
transparency 

Track the system or users’ actions on player records. Fully control access levels to back-office applications via unified access control and configuration tools.

Player management, perfectly orchestrated

The EveryMatrix PAM manages the full player journey covering onboarding, identity verification, wallets operations, and responsible gaming - ensuring compliance, accuracy, and real-time player data across markets.

  • 1

    Registration

    Supports quick sign-up, multi-step registration flows, and licence-specific requirements while tracking acquisition channels and affiliate systems. 

  • 2

    Player Account Management 

    Player accounts are securely managed through advanced authentication options and enhanced security checks. Supports full profile management, linked accounts, enhanced verification processes, and full audit capabilities. 

  • 3

    Responsible Gaming 

    Governmental exclusion lists and self-exclusion programs are supported alongside deposit, session wagering, and loss limits, with real-time checks designed to promote safer play. 

  • 4

    Transactions

    All financial activity is monitored and secured through integrated transaction management. Fraud detection, source-of-wealth, document checks, and PEP & sanction screening ensure compliant operations. 

  • 5

    Acquisition and Retention

    Full EngageSuite capabilities available including a wide selection of bonuses and rewards, cross-product bonusing, jackpots, tournaments campaigns and gamification 

  • 6

    CRM and Data Sharing

    Built-in reporting tools, CRM agent capabilities, and third-party integrations allow operators to extract valuable insights. 

  • 7

    Player Roles

    Player tagging, batch processing features, and functional roles enable advanced account control. 

  • 8

    Taxation

    Tax management is fully supported through configurable taxation frameworks, by product or tier structure. 

Unique customer experiences
with centralised logic

EveryMatrix platform is the gateway to EngageSuite, the single point for world-class player acquisition, retention, reactivation and engagement, across all your brands and verticals. Reduce your operational load, decrease the risks for your brand, and create truly unique experience for your players.

EngageSuite
Reactivation
Engagement
Acquisition
Retention

Ready to start a conversation?

Managing complexity, scaling efficiently, and keeping operations aligned can be challenging. We bring you full control, seamless integration, and the flexibility to grow your way.

Talk to an expert
Daniel Clark
Group Commercial Director
Richardt Funch
Global Commercial Director
Ivan Rozić
Global Commercial Director
Sam Hill
Global Sales Director
Nikolina Gabelica
Head of Lottery
Mark Schmidt
Managing Director Africa
Matt Cowan
Commercial Director Africa
Russell Colvin
Commercial Director UK
Matias Montero
Managing Director LatAm