Dedication to Offer Excellent Service Level

Our team is committed to maintaining the vendor integrations while offering support and ongoing feedback. We work closely with our clients to review their gaming offering, optimize KPIs and increase revenue.

Ongoing Account Management

Dedicated Account Manager focused on providing training, optimizing revenue and developing the partnership to the benefit of the operator.

24/7 Incident Management

Team of Incident Managers responsible of restoring failing services and fixing issues while keeping all stakeholders informed of the status.

24/7 Gaming Support

Specialized team to provide various investigations on issues related to clients’ websites, games, players, winnings, bonuses, and more.

Improved operations

CasinoEngine handles new game releases, upgrades and required changes related to compliance, while delivering 24/7 monitoring, support, game provider communication and operation.

Our clients save significant resources when it comes to performing maintenance of the content, or completing required upgrades. Our team takes care of all operational aspects for the operator, making everything simple.

Fast access to new markets

CasinoEngine has a modular platform architecture allowing partial or full integrations. which facilitates market entry both technically and operationally.

We provide fast access in additional markets for having the content you need within 48 hours. We integrate new game providers on request, and required changes related to local regulations,

Managed services

From marketing and retention to responsible gaming and payments management, we provide support to your Executive teams at every stage. As the license holder you always have final say, we are here to support your operations.​

Our Managed Services solution has been designed in a modular fashion, just like our products, so we can help you with everything or just one specific area.​

  • Marketing Management
  • Affiliate Management
  • CRM Managed Services
  • VIP Management
  • Product Management
  • Payments and Fraud
  • Bonus Abuse Monitoring
  • Responsible Gambling
  • Customer Services
Managed services

Ready to Start a Conversation?

Whether you want to fill in casino content gaps, find ways to deliver the most relevant content, or maximize your revenue potential and improve your operations, reach out today and request a demo.

Everything is possible.
Contact us