Responsible and
safer gambling
Delivering a safer
gambling experience
We are aware of the detrimental consequences of gambling related harm and recognise our responsibility, therefore we actively support and invest in research against gambling related harms and adhere to relevant compliance requirements.
As a B2B provider EveryMatrix adheres to compliance regulations across all the countries we operate in. Bringing transparency to iGaming is a high priority in all our operations. EveryMatrix takes great care to provide operators with all capabilities to run a responsible iGaming business.
There are many technical solutions to support operators to deliver a safer gaming experience including:
Full player profile management
Comprehensive overview of data and activity, from contact details to balances, status, roles, transactions, bonuses, safer gaming, login history, and more.
Responsible gaming engine
Possibility for both operators and players to set financial and time limits fully configurable depending on market requirements.
Legislation engine
Ensures compliance and high scalability across multiple jurisdictions with automated player details verification and self-exclusion available at platform or national level. Enables the technology to be effectively and swiftly adapted to meet specific regulatory requirements.
KYC and fraud prevention
Protection against identity theft, account takeover and other abuses while decreasing operational costs through automation and real-time checks. The anti-fraud system automatically finds and suspends fraudulent activity. It is an iGaming tool preventing scams, bots, suspicious traffic and keeps platforms and affiliates safe.
Protecting underage
and vulnerable individuals
The company, as a B2B software provider, has no direct contact with players, however it takes the following measures to prohibit gambling by minors:
It is thus of utmost importance for the Company to ensure that all its marketing and advertising is carried out in a socially responsible manner. In particular, the Company complies with the advertising codes of practice issued by the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP) as applicable and the Gambling Industry Code for Socially Responsible Advertising.
No products, services or advertising must be of particular appeal to children or young people. For this purpose, procedures are in place for the marketing team to properly evaluate what type of marketing is considered to be appealing to children or young people. Careful thought is also given to any graphics or branding to ensure that they do not have a particular resonance with youth culture.
Highlight on our website and marketing material that no person under the age of 18 is permitted to engage in gambling.
Highlight on our website and marketing material a site dedicated to those seeking help in case of potential problem gambling issues.
Highlight on our website the jurisdictions where it is licensed and regulated.
Ensure that no business is done with any individuals under the age of 18.
Ensure that no employees of the Company are under the age of 18.
Ensure that no marketing or advertising is conducted which appeals to minors.
Prevention and treatment of
gambling problems
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Annual financial contributions to UK Gambling Commission–approved charities supporting research, prevention, and treatment of gambling-related harms -
Player protection tools to limit gaming time and deposit levels, with encouragement to set reasonable limits at registration
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Investment in and strengthening of the operational compliance team, including safer gambling specialists
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Regular donations to BeGambleAware, supporting the National Strategy to reduce gambling harms
Employee awareness
EveryMatrix makes information readily available to its employees on how to gamble responsibly and how to access information about, and help in respect of, problem gambling.
All employees receive safer gambling general awareness training and specialized teams attend conferences and work with academics to ensure that we have the most up to date research incorporated into our products and services:
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Highlight on our website the jurisdictions where it is licensed and regulated
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Ensure that no business is done with any individuals under the age of 18
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Ensure that no employees of the Company are under the age of 18
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Ensure that no marketing or advertising is conducted which can appeal to minors
Maintaining corporate social responsibility standards and a safer gambling framework
Research
A systematic process to support and/or conduct, integrate and disseminate safer gaming related research.
Employee program
A systematic approach to ensure and support the efficient and effective application of Safer Gambling principles by all relevant employees.
Remote gaming channels
A systematic approach to ensure that interactive, remote gaming platforms have safeguards in place that protect the player.
Stakeholder engagement
A systematic approach to identifying, understanding and integrating the interests of decision-makers, decision influencers and other members of society into key Safer Gambling related business decisions and Safer Gambling program development.
Advertising and marketing communications
The application of policies and programs to ensure continuous improvement of responsible marketing and communications practices and application of regulatory codes.
Client awareness
Provide information to our clients regarding Safer Gambling features and functionalities of our products and services to enable easy communication of these to players.
Game design
A systematic approach to applying evidence-based safer gaming considerations to the design selection and introduction of new lottery and gaming products.
Reporting and measurement
A systematic approach to measuring and reporting on our lottery's commitments, actions and progress on Safer Gambling to relevant internal and external stakeholders.
Control your gambling
Launch Betblocker
EveryMatrix safer gambling annual report
The EveryMatrix Safer Gambling Annual Report reflects our resolute dedication to promoting safer gambling practices and creating a safer environment for all participants in the gambling industry. In a year marked by collaboration, innovation, and commitment, we have achieved significant milestones in our pursuit of safer gambling.
There is still a long road ahead and we look forward to engaging leading stakeholders on these issues to help improve our work and impact further.