Trading Customer Support
Got a head full of ideas?
We’re looking for an enthusiastic English speaker to join our Trading Support team!
It is a great opportunity, to work in a tech-driven company. Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.
- You will be responsible for helping our clients via e-mail and live chat;
- Check and process bets and settle matches according to our policy;
- Investigate missing match / missing result issues;
- Create activity reports;
- Good written English skills (mandatory);
- Internet browsing is no mistery to you and know all the shortcuts;
- You know how to use MS Office;
- The technical aspects of an activity are fun for you;
- Previous experience in customer support is a plus;
- Payment systems and online casino knowledge is a plus;
- Ability to follow documented procedures, logical thinking;
- Willingness to continuously learn and improve;
- Highly organized, focus capacity;
- Team spirit;
- Time management skills;
- Ability to communicate technical problems concisely and professionally;
- Sports passionate.
Perks and benefits:
- The base salary is 400 Euro;
- The work schedule is from 09:00 to 17:00, 17:00 to 01:00 or 01:00 to 09:00, 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview.
- Paid taxi for those working until or from 01:00.
- Headquarters in the heart of the city, at Unirii Square.
- Internal & external training.
- Health and well-being in house programs.
- Daily catered lunch (classic & raw-vegan).
- Relocation bonus & accommodation support.
- Private healthcare and dental care discounts.
- We hold team-building activities and office parties throughout the year.
- We have massage at work.
- An ever-growing library (online & offline).
- Flexible schedule.
- A fun entertainment corner.
- Extra vacation days with every year inside the company.
- Our very own gym.