Senior Technical Writer (CasinoEngine)

Job Summary:

We are looking for a sharp and savvy Technical Writer to join our Сasino team in Lviv. CasinoEngine is the foremost casino gaming aggregator in the industry – with a single integration, operators can access a library of thousands of games provided by tens of vendors as a complete turn-key solution.
Got a head full of ideas? Good. Our new colleague must share the common goal of giving professional and organized experience for our development teams and our clients by offering solutions provided by clear and well-constructed technical documents.

Company Intro:
EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content and services. We provide casino, sports betting, platform and payments, and affiliate management to 200 customers worldwide. The company is profitable, has over EUR 100m in annual revenues, and 700 employees in offices across ten countries in Europe, Asia and the US. EveryMatrix was founded in 2008 and remains a founder-owned private company.

Senior Technical Writer

Responsibilities

  • Compose clear and concise documentation in Confluence and MS Word aimed at technical as well as non-technical audiences.
  • Create a broad range of documentation, including API documentation, user manuals, troubleshooting articles, architecture documentation, procedures, release notes, etc.
  • Design document templates.
  • Maintain the knowledge base of the project.
  • Edit and review documents.
  • Work with Development, Operational, and QA teams to obtain information.
  • Make sure that everything is diligently documented and the information is communicated to all stakeholders involved.

Requirements

  • Experience in preparing product manuals, release notes, training materials, etc.
  • Experience with MS Office Suite and Atlassian Confluence.
  • Good knowledge of diagraming software, screen capture software, etc.
  • Experience in researching and gathering relevant technical data from subject matter experts (developers, business analysts, QAs) and project specifications.
  • Ability to work in a multifunctional team.
  • Knowledge of the software documentation specifics and style guides.
  • Organized and capable of working simultaneously on multiple projects.
  • Excellent and efficient communication skills (written and spoken) in English.

Work Life Balance: 

  • 22 paid leave days and two extra paid leave days per year for every year up to 32 days (working days) in addition to the public holidays (11 days). Extra leave days for every extra year at the company – 43 days including public holidays by year 5 of employment.
  • 10 sick leave days per year (without a doctor’s note).
  • Medical leave: up to 30 days per year, documented with a medical certificate
  • To support women candidates, we offer 21 weeks of maternity leave and 100% work from home until the child’s first birthday for mothers.
  • Men receive 4 weeks of paternity leave and can work from home until the child is 13 weeks old.

Benefits and perks: 

  • Daily catered lunch or lunch allowance
  • Private Medical insurance
  • Gym membership
  • Fruits Friday  
  • Access to online learning platforms Udemy for Business and O’Reilly and budget for external training 
  • Massage at work 
  • Frequent free-bar parties, annual whole-company parties (have previously rented our own planes to get everyone together!) 
  • Fun corner: ping pong table, Xbox, lots of board games. 
Apply for this job now! HR team will never use any personal information it receives from you for any purpose beyond recruitment, employment or reference checks, and strongly believes in the importance of keeping the personal information private.

Benefits

  • Shiny new and modern office.

  • Health insurance or gym membership, or a mix of both.

  • Dental Services.

  • Daily catered lunch.

  • Fruit day.

  • Massage at work.

  • Private healthcare and dental care discounts.

  • We hold team-building activities and office parties throughout the year.

  • We have an ever-growing library (online & offline).

  • Flexible schedule.

  • A fun entertainment corner.

  • Internal & external training.

  • Health and well-being in house programs.