Project Manager

Got a head full of ideas?

Good.

We are looking for a data-driven Project Manager, fully familiar with the various offerings of online gambling brands, in particular casinos. You will take an analytical approach to deploy and testing new product ideas, gradually improving the overall performance of our client’s brands and optimizing efficiencies across the player lifecycle.
The Gaming Managed Services team provides support to our clients through the provision of outsourced services across the full scope of online gambling operations. This position will oversee the smooth operation of our client’s brands from inception through to optimization. The role will be critical to the overall improvement of our product offering and great internal communication will be key to this.

Responsibilities:

• Manage project development from initiation to closure;
• Work with project stakeholders to define project scope, goals, deliverables, resources and timing;
• Ensure documentation about a project is complete and easily available;
• Provide a project schedule to identify when each task will be performed;
• Resolve any issues and solve problems throughout the project life cycle;
• Track and report on project milestones and provide status reports;
• Develop tools and best practices for project management and execution;
• Communicating with clients – Direct discussions with them, on Skype, chat and e-mail. Making suggestions for service improvement or receiving improvement, incidents, or features requests;
• Keeping track, following up and proactively updating the clients on the status of open issues and requests;
• Make sure clients are informed about the important technical and non-technical changes in the company, affecting their business;
• Responsible to write, improve and defining the policies/metrics;
• Oversee others to ensure the quality levels.

Requirements

• Planning and organizing;
• At least 2 years of experience in project management, product management, account management, business analysis, modeling and implementation of IT projects;
• Qualification in project management or equivalent;
• Passion for sports and/or betting – a great plus;
• Ability to prioritize tasks/ objectives with strong organizational, administrative and analytic skills;
• Knowledge of project management techniques and tools.