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Casino Customer Support with English

Bucharest, 2016-11-21

Got a head full of ideas?

Good.

We’re looking for an enthusiastic English speaker to join our Support team!

It is a great opportunity, to work in a tech-driven company. Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.

 

Job description:

The customer supporter will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.

 

Requirements:

  • Good written English skills (mandatory);
  • Clear and positive communication skills;
  • Active listener;
  • Internet browsing is no mystery to you and know all the shortcuts;
  • The technical aspects of an activity are fun for you;
  • Previous experience in gambling industry is a plus;
  • Ability to follow documented procedures, logical thinking;
  • Willingness to continuously learn and improve;
  • Highly organized, focus capacity;
  • Team spirit;
  • Time management skills;
  • Ability to communicate technical problems concisely and professionally.

 

Perks & Benefits:

  • The work schedule is from 09:00 to 17:00 or 17:00 to 01:00, 01:00 – 09:00; 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview;
  • Salary package – 400 EUR net;
  • Paid taxi for those working until 01:00;

Please contact our HR Department ( ) for more details.

Benefits

  • Headquarters in the heart of the city, at Unirii Square.
  • Internal & external training.
  • Health and well-being in house programs.
  • Daily catered lunch (classic & raw-vegan).
  • Relocation bonus & accommodation support.
  • Private healthcare and dental care discounts.
  • We hold team-building activities and office parties throughout the year.
  • We have massage at work.
  • An ever-growing library (online & offline).
  • Flexible schedule.
  • A fun entertainment corner.
  • Extra vacation days with every year inside the company.
  • Our very own gym.


HR team will never use any personal information it receives from you for any purpose beyond recruitment, employment or reference checks, and strongly believes in the importance of keeping the personal information private.


Apply for this job now!