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Customer Support – JetBull

Bucharest, 2017-02-27

Got a head full of ideas?

Good.

We’re looking for an enthusiastic English speaker to join our JetBull Support team!

It is a great opportunity, to work in a tech-driven company. Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.

Job description:

The customer supporter will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.

Requirements:

  • Good written English skills (mandatory);
  • Clear and positive communication skills;
  • Active listener;
  • Internet browsing is no mystery to you and know all the shortcuts;
  • The technical aspects of an activity are fun for you;
  • Previous experience in gambling industry is a plus;
  • Ability to follow documented procedures, logical thinking;
  • Willingness to continuously learn and improve;
  • Highly organized, focus capacity;
  • Team spirit;
  • Time management skills;
  • Ability to communicate technical problems concisely and professionally.

Perks & Benefits:

  • The work schedule is from 09:00 to 17:00 or 17:00 to 01:00, 5 days/week in a rotation system that will cover 2 weekends/month. More details about the working schedule will be provided over the interview;
  • Salary package – 300 EUR net;
  • We provide a daily catered lunch;
  • Possibility to work overtime (extra hours are double paid);
  • Paid taxi for those working until 01:00;
  • We hold team building activities and office parties throughout the year;
  • We offer internal and external training;
  • We offer a health insurance package;
  • Our offices are in the heart of the city, at Unirii Square;
  • You will be part of a young and pleasant work environment;
  • We lighten up our workplace with an entertainment corner;
  • Massage at work;
  • And…an ever-growing, IT library!

Please contact our HR Department ( ) for more details.

Benefits

  • Headquarters in the heart of the city, at Unirii Square.
  • Internal & external training.
  • Health and well-being in house programs.
  • Daily catered lunch (classic & raw-vegan).
  • Relocation bonus & accommodation support.
  • Private healthcare and dental care discounts.
  • We hold team-building activities and office parties throughout the year.
  • We have massage at work.
  • An ever-growing library (online & offline).
  • Flexible schedule.
  • A fun entertainment corner.
  • Extra vacation days with every year inside the company.
  • Our very own gym.