CRM Manager

Got a head full of ideas?


We are looking for a full-time, versatile CRM Manager, comfortable with both sports and casino players. Your knowledge of online gambling, coupled with an analytical approach to campaign management, means that you’re comfortable planning, executing and reporting on your successes to the team and head of the department.

The Gaming Managed Services team provides support to our clients through the provision of outsourced services across the full scope of online gambling operations. This position will lead the retention marketing for various clients. Devising and executing strategy in collaboration with Affiliate and acquisition marketing teams to provide optimal results for our clients, blending creativity and clinical analysis, you will play a crucial role in our clients’ success.


  • Manage the retention marketing for specific clients;
  • Plan & execute weekly and monthly retention marketing campaigns for a range of player groups;
  • Build and deploy a variety of promotions and bonuses to secure ongoing player engagement;
  • Monitor and report on effectiveness of retention marketing activities (manage KPIs) both internally and externally;
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of CRM objectives, activities, and results;
  • Take ownership of relevant regulatory requirements as they relate to online gambling in necessary jurisdictions.


  • Demonstrable experience in CRM marketing, familiarity with retention marketing tools (Optimove, Fast Track, Emarsys etc.);
  • Working knowledge of online gambling promotions;
  • Commercial understanding of what success looks like relative to marketing efforts;
  • Ability to coordinate content creation across multiple campaigns.

Very nice to have:

  • Experience of regulated markets.
Apply for this job now! HR team will never use any personal information it receives from you for any purpose beyond recruitment, employment or reference checks, and strongly believes in the importance of keeping the personal information private.


  • Headquarters in the heart of the city, at Unirii Square.

  • Internal & external training.

  • Health and well-being in house programs.

  • Daily catered lunch.

  • Fruit day.

  • Private healthcare and dental care discounts.

  • We hold team-building activities and office parties throughout the year.

  • We have an ever-growing library (online & offline).

  • A fun entertainment corner.

  • Flexible schedule.

  • Extra vacation days with every year inside the company.

  • Our very own gym.