Configuration Specialist

We are an independent company offering award-winning software solutions to the iGaming industry.

EveryMatrix was founded in 2008 by a team of innovative and visionary people with the aim to create a fully flexible and tailored software solution for operators whilst working with high-profile iGaming partners. As a leading software supplier in the iGaming industry, our client has been, and continues to be, to keep developing, improving and striving towards creating market-leading solutions.

  • Responsibilities:

     

    • Investigating analytical data to ensure optimal transactional routing;
    • Monitoring the payment configuration to ensure all transactional activity is being undertaken correctly and accurately;
    • Adjusting configuration based on Vendor supported/restricted territories updates or on Vendor services no longer being supported;
    • Managing configuration requests;
    • Specifying Vendor Configuration and Routing for new and/or existing Merchants;
    • Conducting QA Testing as required to ensure correct configuration setup
    • Analysing configuration issues and proposing appropriate resolutions;
    • Investigating and clearing queries in a timely manner, providing update and escalating queries internally and externally to meet SLAs;
    • Preparing configuration documentations and maintaining Configuration Management (CM) database;
    • Reviewing and recommending improvements to existing CM processes.
    • Be able to assist with faulty configurations outside of business hours in case of emergencies
  • Requirements:

    Experience & Qualifications Required:

    • Proven experience as a Quality Assurance Tester or similar role
    • In depth understanding of international payment solutions and alternative payment solutions within an E-Commerce environment from both a customer, back office and technical perspective
    • Analytical mind and problem-solving aptitude
    • Experience within the online gambling industry is desirable but not essential

     

    Key Skills and Attributes:

    • Numerate with excellent analytical skills
    • High level of attention to detail and trustworthy
    • Capable of working in a fast paced and high-pressure environment
Apply for this job now! HR team will never use any personal information it receives from you for any purpose beyond recruitment, employment or reference checks, and strongly believes in the importance of keeping the personal information private.

Benefits

  • Shiny new and modern office.

  • Health insurance or gym membership, or a mix of both.

  • Dental Services.

  • Daily catered lunch.

  • Fruit day.

  • Massage at work.

  • Private healthcare and dental care discounts.

  • We hold team-building activities and office parties throughout the year.

  • We have an ever-growing library (online & offline).

  • Flexible schedule.

  • A fun entertainment corner.

  • Internal & external training.

  • Health and well-being in house programs.