Casino Customer Support

Are you a techie?

If so, we’re looking for you to join our Casino Customer Support team!

Either start off your career on the right foot or add to your already existing skillset, EverMatrix team provides a great working environment – both friendly and relaxed – suited for personal development in a tech-driven company full of interesting and challenging projects.  Our headquarters is situated right in the heart of the city, at Unirii Square and comes with all the benefits of a central localization, including ease of access to the Old Town for the occasional get-together with your future teammates.

Requirements:

  • Good written English skills (mandatory);
  • Clear and positive communication skills;
  • Active listener;
  • Internet browsing is no mystery to you and know all the shortcuts;
  • The technical aspects of an activity are fun for you;
  • Previous experience in gambling industry is a plus;
  • Ability to follow documented procedures, logical thinking;
  • Willingness to continuously learn and improve;
  • Highly organized, focus capacity;
  • Team spirit;
  • Time management skills;
  • Ability to communicate technical problems concisely and professionally.

Responsibilities:

The customer support will be responsible for helping our clients via e-mail and live chat, also for checking data in back-end in order to prevent/solve problems.

The work schedule is from 8:00-16:00, 9:00-17:00, 17:00-1:00, 5 days/ week in shifts. You will be required to work on weekends, but you will receive 2 free days within the working week. More details about the working schedule will be provided over the interview.

Apply for this job now! HR team will never use any personal information it receives from you for any purpose beyond recruitment, employment or reference checks, and strongly believes in the importance of keeping the personal information private.

Benefits

  • Headquarters in the heart of the city, at Unirii Square.

  • Internal & external training.

  • Health and well-being in house programs.

  • Daily catered lunch.

  • Fruit day.

  • Private healthcare and dental care discounts.

  • We hold team-building activities and office parties throughout the year.

  • We have an ever-growing library (online & offline).

  • A fun entertainment corner.

  • Flexible schedule.

  • Extra vacation days with every year inside the company.

  • Our very own gym.