B2B CRM Manager

We are looking for a full-time, versatile CRM Manager, for managing our internal CRM in Microsoft Dynamic 365. Your experience in managing CRMs, coupled with an analytical approach would make you a great candidate for assuring the accuracy and well functioning of our CRM.

Responsibilities:

  • Assure 100% CRM accuracy and hygiene.
  • Request and receive feedback from main and adjacent stakeholders.
  • Maintain communication with the consultants regarding future implementations.
  • Manage the projects or sub-projects related to future implementations.
  • Perform CRM data analysis when requested.
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of CRM objectives, activities, and results.
  • Plan and deliver CRM strategies to increase adoption and loyalty across our company.
  • Improve the current data structure of our CRM platform and ensure it works seamlessly across each arm of our organisation.
  • Define the specifications for the CRM adjacent development projects.
  • Create and continuously update the user manual.
  • Train CRM users according to the chosen processes and flows.

Requirements:

  • Demonstrable experience in managing CRM such as MS Dynamics or Salesforce.
  • Ability to coordinate with multiple stakeholders.
  • Highly analytical familiar with data models.
  • You possess solid Excel know-how.
  • Excellent communication in English written and spoken.
  • Understanding of sales funnels and sales processes is an advantage.
  • Commercial understanding within the igaming, gambling or betting industry is a plus.
Apply for this job now! HR team will never use any personal information it receives from you for any purpose beyond recruitment, employment or reference checks, and strongly believes in the importance of keeping the personal information private.

Benefits

  • Headquarters in the heart of the city, at Unirii Square.

  • Internal & external training.

  • Health and well-being in house programs.

  • Daily catered lunch.

  • Fruit day.

  • Private healthcare and dental care discounts.

  • We hold team-building activities and office parties throughout the year.

  • We have an ever-growing library (online & offline).

  • A fun entertainment corner.

  • Flexible schedule.

  • Extra vacation days with every year inside the company.

  • Our very own gym.